FAQ

  • Are the courses and simulations virtual/online?
    Yes, most of our courses are offered virtually via Zoom, which means you can study from the comfort of your home or office. If you would like to request a private face-to-face 1-1 course, please get in touch.
  • How long do the sessions last?
    IELTS Preparation courses
    Each session lasts for 2 hours, delivered virtually via Zoom.
    IELTS Speaking Simulation:
    30 minutes – this comprises a 15-minute practice test in test like conditions and a 15-minute feedback session both delivered virtually via Zoom.
    IELTS Writing Simulation:
    1 hour 30-minutes – this comprises a 1-hour practice test completed at home under test conditions and a 30-minute feedback session delivered virtually via Zoom.
  • Who conducts the IELTS preparation courses/simulation sessions?
    We have a team of experienced, native-speaker IELTS teachers who have a proven track record of supporting IELTS candidates to achieve their target score.
  • How can I pay for the IELTS preparation course/simulation session?
    We will send you a payment link via email and SMS to complete your booking. You can use a debit or credit card to make the payment.
  • Can I choose the date and time of my IELTS preparation class/simulation session?
    Preparation courses have set dates – please contact us for more information about the course you’d like to take.
    Simulations are delivered to suit you, so you can discuss your preference with our customer service agent, and we’ll do our best to meet them.
  • Do you offer IELTS preparation courses/simulations sessions at the weekend?
    Yes, we offer both courses and simulation sessions during the week and at the weekend – please contact us for more information.
  • Can I reschedule my course or session?
    Preparation courses have a set schedule and classes cannot be rescheduled.
    Although we encourage you not to reschedule your simulation session, we understand that sometimes emergencies happen. If you need to reschedule, please contact us immediately and we will try to accommodate your request. Rescheduled sessions are be subject to teacher availability.